SmartVyapaar Privacy Policy
Effective Date: 26/04/2025
This Privacy Policy governs the collection, use, and sharing of your personal data when you visit or use the services provided by SmartVyapaar ("we," "our," "us"). Please read this policy carefully to understand how we handle your personal information.
1. Introduction At SmartVyapaar, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains the types of personal data we collect, how we use it, and how we ensure it remains secure.
By using our platform and services, you consent to the collection and use of your data in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When you use our services, we may collect personal information such as:
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Business information (for registered users)
2.2 Automatically Collected Information
We may collect the following information automatically when you visit our website or use our services:
• Device Information: Including IP address, browser type, operating system, device type, and location data.
• Usage Information: Including your interactions with our website, services, and apps, including pages you visit, search queries, and time spent on the site.
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect information about your use of our website and services. Cookies help us enhance your experience, and you can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect for the following purposes:
• To Provide Services: To process transactions, fulfill orders, and provide customer support.
• To Improve Our Platform: To enhance and personalize your experience on our website.
• Marketing and Communication: To send you promotional offers, updates, and relevant information, based on your preferences.
• Security: To protect the security of our website and services.
• Compliance with Legal Obligations: To comply with applicable laws and regulations.
4. Sharing of Your Information We may share your personal information with:
• Service Providers: Third-party vendors who help us deliver services, such as payment processors, marketing partners, and customer support providers.
• Partners: If you use our services with third-party partners, we may share necessary data with them. However, we are not responsible for their privacy practices, and we recommend reviewing their privacy policies.
• Legal Compliance: We may disclose your information to law enforcement or regulatory authorities if required by law, or if we believe it is necessary to protect our rights, privacy, or safety.
5. Third-Party Links and Websites
Our platform may contain links to third-party websites, including partners and affiliates. These third-party websites have their own privacy policies, which may differ from ours. We recommend that you review their privacy policies before providing any personal information. SmartVyapaar is not responsible for the privacy practices or the content of these third-party websites.
6. Data Retention We retain your personal information for as long as necessary to provide our services to you, fulfill legal obligations, resolve disputes, and enforce agreements. If you wish to delete your account or request a copy of the data we hold about you, please contact us at support@smartvyapaar.com.
7. Your Rights and Choices
7.1 Access and Rectification
You have the right to access, correct, or update your personal information. You can do this by logging into your account or contacting us directly.
7.2 Data Deletion You may request that we delete your personal data, subject to any applicable legal retention obligations.
7.3 Opt-Out of Marketing Communications
You can opt out of receiving promotional emails or messages from us by following the unsubscribe instructions in the communication or by contacting us at support@smartvyapaar.com.
7.4 Cookies and Tracking You can manage your cookie preferences through your browser settings or through the cookie management tools on our website.
8. Children’s Privacy
SmartVyapaar’s platform is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as soon as possible.
9. Security of Your Information
We take the security of your personal information seriously and implement reasonable physical, electronic, and procedural safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.
10. Data Transfer If you are located outside of India, please note that your personal data may be transferred to and stored in countries that may have different data protection laws than your jurisdiction. By using our services, you consent to the transfer of your data to countries where data protection laws may differ.
11. Changes to this Privacy Policy We may update our Privacy Policy from time to time. When we do, we will post the updated policy on our website and update the "Effective Date" at the top of this page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:
Email: support@smartvyapaar.com
Term Definition: "Act" Refers to the Information Technology Act, 2000 (21 of 2000). "Automated means" Equipment capable of operating automatically to process data as per instructions. "Data" Represents information, knowledge, facts, concepts, or instructions prepared or processed in a computer system or network. "Data provider" Refers to the natural person to whom the personal data pertains. "Personal information" Any information that can identify a natural person, including but not limited to Name, Address, mobile number, email, Date of Birth, etc. "Data protection & Security" Ensures lawful and fair processing of personal and customer information for specific purposes, with security measures in place to protect data integrity. "Password" A secret key or code used to access or authenticate an account. "Sensitive personal data or information" Includes sensitive details such as passwords, financial data, health conditions, sexual orientation, medical records, and biometric data. "Data processor" Any person or entity processing personal data on behalf of a data fiduciary but does not include an employee of the data fiduciary. "Processing" Operations performed on personal data, such as collection, storage, retrieval, use, alteration, and dissemination. "Reasonable security practices and procedures" Security protocols designed to prevent unauthorized access, loss, or damage to personal information, as specified by law or agreement. "Third Party" External entities (contractors, vendors, etc.) who have access to SmartVyapaar’s information assets or systems.
