Smart Vyapaar Terms and Conditions

Welcome to SmartVyapaar, a business-to-business (B2B) platform designed to connect businesses, manage transactions, and provide a range of services to enhance the business ecosystem. Please read these Terms and Conditions ("Terms") carefully before using our platform or services. By accessing or using SmartVyapaar, you agree to comply with these Terms. If you do not agree to these Terms, please do not use the platform.

1. Acceptance of Terms

By accessing or using the services of SmartVyapaar (the "Platform"), including through our website, mobile applications, or other channels, you acknowledge that you have read, understood, and agreed to be bound by these Terms. These Terms govern your use of the Platform and any services provided therein.

2. Eligibility

You must be at least 18 years of age to use the services offered by SmartVyapaar. By using the platform, you represent and warrant that you meet the eligibility requirements.

3. Account Registration

To access certain features of the Platform, you will need to register for an account. You agree to provide accurate, current, and complete information during the registration process. It is your responsibility to maintain the confidentiality of your account credentials and any activities under your account.

• Account Security: You are responsible for maintaining the security of your account and password. Notify us immediately if you suspect any unauthorized access or activity under your account.

• Account Termination: We may suspend or terminate your account if we believe you have violated any provisions of these Terms.

4. Use of the Platform

• Services: SmartVyapaar provides a B2B marketplace where businesses can connect with local retailers, access quick commerce solutions, and manage their transactions efficiently.

• Prohibited Activities: You agree not to use the Platform for any unlawful or prohibited activities, including but not limited to:

o Engaging in fraudulent activities.

o Violating intellectual property rights.

o Spamming, phishing, or transmitting harmful content.

o Disrupting or interfering with the functioning of the Platform.

5. Privacy and Data Protection

Your use of the Platform is governed by our Privacy Policy, which outlines how we collect, store, use, and protect your personal and business information.

• Data Collection: By using the Platform, you consent to the collection and use of your personal and business data as described in our Privacy Policy.

• Third-Party Services: If you use services from third-party vendors or partners, we are not responsible for their privacy practices. We recommend reviewing their privacy policies to understand how your data is handled.

6. Intellectual Property

• Ownership: The Platform, including its content, design, logos, trademarks, and software, is owned by SmartVyapaar or its licensors. All intellectual property rights are reserved.

• Use of Content: You may not use, copy, distribute, or modify any content on the Platform without prior written permission from SmartVyapaar.

• User Content: You retain ownership of any content you upload to the Platform, but by uploading it, you grant SmartVyapaar a worldwide, royalty-free license to use, display, modify, and distribute that content in connection with the Platform’s operation.

7. Payment and Fees

• Pricing: SmartVyapaar may charge fees for certain services offered on the Platform. All fees are clearly displayed before completing any transactions.

• Payment Terms: Payments for services must be made through the available payment gateways. You are responsible for ensuring that your payment information is correct.

• Refund Policy: Refunds are subject to our refund policy, which can be reviewed on the Platform. Refunds may be issued in cases of service failure or if the service was not delivered as agreed.

• Taxes: You agree to bear any applicable taxes or duties related to transactions carried out through the Platform.

8. Limitation of Liability

• No Warranty: SmartVyapaar does not guarantee that the Platform will be error-free or that access to it will be uninterrupted. We make no warranties regarding the accuracy or completeness of the content or services on the Platform.

• Limitation of Damages: To the fullest extent permitted by applicable law, SmartVyapaar will not be liable for any indirect, incidental, or consequential damages arising out of your use of the Platform.

• Force Majeure: SmartVyapaar will not be held liable for any failure to perform its obligations under these Terms if such failure is due to circumstances beyond its control, such as natural disasters, strikes, or technical failures.

9. Indemnity

You agree to indemnify, defend, and hold harmless SmartVyapaar, its officers, employees, and affiliates from any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of the Platform or any violation of these Terms.

10. Term and Termination

• Term: These Terms are effective as of the date you first use the Platform and remain in effect until terminated.

• Termination by SmartVyapaar: We reserve the right to suspend or terminate your access to the Platform at our sole discretion if you violate any of these Terms.

• Termination by User: You may terminate your use of the Platform at any time by closing your account. Termination does not affect any obligations or rights accrued before the termination.

11. Privacy and Data Protection

• Personal Information: We value your privacy and protect your personal data in accordance with our Privacy Policy. By using the Platform, you agree to the collection, use, and processing of your data as described in the Privacy Policy.

• Third-Party Data: If you provide personal information to third parties, including vendors or partners through the Platform, SmartVyapaar is not responsible for the collection, use, or sharing of your data by such third parties.

• Security: We implement reasonable security measures to protect your data from unauthorized access or alteration. However, you acknowledge that no system is completely secure, and we cannot guarantee absolute security of your data.

12. Governing Law and Dispute Resolution

• Governing Law: These Terms and Conditions will be governed by and construed in accordance with the laws of India.

• Dispute Resolution: Any disputes arising out of or in connection with these Terms shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996. The venue for arbitration will be in [City Name], India.

• Jurisdiction: The courts in [City Name], India will have exclusive jurisdiction over any legal matters that arise out of these Terms.

13. Changes to Terms and Conditions

• Modification of Terms: SmartVyapaar reserves the right to update or modify these Terms at any time without prior notice. Any changes will be posted on the Platform, and your continued use of the Platform constitutes acceptance of the updated Terms.

• Notification: We may notify you of any changes to these Terms through email or by displaying a notice on the Platform. It is your responsibility to review these Terms periodically.

14. Miscellaneous

• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

• Entire Agreement: These Terms, along with any additional terms or policies referenced herein, constitute the entire agreement between you and SmartVyapaar regarding the use of the Platform.

• Assignment: SmartVyapaar may assign or transfer its rights and obligations under these Terms to any third party without your consent. You may not assign or transfer your rights under these Terms without the prior written consent of SmartVyapaar. For any questions or concerns about these Terms or the services offered on the Platform,

you may contact us at: SmartVyapaar Support Email: support@smartvyapaar.com Phone: +91-8869992233